(EMAILWIRE.COM, April 30, 2018 ) The global business support services market was valued at $30.2 billion in 2017. North America was the largest geographic region accounting for $10.7 billion or 35.4% of the global market. The USA was the largest country accounting for $8.3 billion or 27.4% of the global business support services market.

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Telephone call centers have shifted towards Omni channel communication from the traditional model. Omni-channel communication is synchronized operating model in which all of the company’s channels are aligned and present a single face to the customer, along with one consistent way of doing business. It allows providers to give customers a more personal feel to resolutions. Customers can get convenient and on-demand service.


This report studies the global Business Support Services market, analyzes and researches the Business Support Services development status and forecast in Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA and Australia. This report focuses on the top players in global market, like

Tata Consultancy Services Limited
Hewlett Packard Enterprise Co
Genpact Ltd
T. Kearney
Grant Thornton LLP
Scope of report:

Markets Covered: Document Preparation Services; Telephone Call Centers; Business Service Centers; Collection Agencies; Credit Bureaus; Others-Business Support Services

Companies Mentioned: Tata Consultancy Services Limited,Hewlett Packard Enterprise Co,Genpact Ltd,A.T. Kearney, Inc.,Grant Thornton LLP

Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA and Australia.

Regions: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East And Africa

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, GDP, Expenditure Per Capita, The Business Support Services Market Indicators Comparison.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

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