(EMAILWIRE.COM, October 20, 2009 ) SAN DIEGO, Calif. – The three leading professional associations for the services and support industry—AFSMI, SSPA, and TPSA—announced yesterday that they have merged to form a single, global association: TSIA, the Technology Services Industry Association. The announcement was made by TSIA president and CEO J.B. Wood during his keynote presentation at Technology Services World (TSW) Las Vegas (www.technologyservicesworld.com), the association’s annual fall conference.

With this announcement comes the official establishment of the TSIA Executive Board:

- Stuart Cooper, EVP, Global Services, Enterprise Business Group, Alcatel-Lucent.
- Eva Elmstedt, VP, Customer Support, Ericsson.
- Anand Eswaran, VP, HP Software Global Services, HP.
- Ruth Fornell, VP, Professional Services, NCR.
- Guy Gauvin, EVP, Global Services, Taleo.
- Kathleen Hogan, Corporate VP, Microsoft Services, Microsoft.
- Dave Lavanty, VP, Global Services, BMC Software.
- Dan Nero, VP, Professional Services Operations, IKON.
- Juergen Rottler, EVP, Oracle Customer Services, Oracle.
- Jeff Russakow, SVP, Customer Advocacy, Yahoo!
- Greg Sebasky, SVP and CEO, Global Customer Services, Philips Healthcare.
- Richard Sills, Corporate SVP/GM, CA Services, CA.
- Sanjay Sineh, VP, Global Service and Support, Akamai Technologies.
- Bill Steenburgh, SVP, Xerox Services, Xerox.
- Mike Swinford, GE Healthcare VP & GM, Americas Service, GE.
- Jan Uhrich, SVP, Global Support Services, Dell.

“The TSIA Executive Board will collaborate with TSIA executive management to strengthen the technology services industry, improve the operating and financial results of technology services business units and companies, and enhance technology services careers by defining important industry issues, trends, and opportunities,” said Thomas Lah, formerly the co-founder of TPSA and now the new TSIA executive director. “The Executive Board also will advise TSIA executive management on how best to deliver solutions to members through its programs, research, communities, and events.”

About TSIA
The Technology Services Industry Association (TSIA) is the technology services industry’s largest and most vibrant association, encompassing more than 50,000 members from 300 companies in 80 countries. Our ranks include services executives, managers, and professionals from around the globe. More information can be found at www.tsia.com or by e-mail at info@tsia.com.


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Contact Information:
AFSMI, SSPA, and TPSA
Suzanne Hite, TSIA
Tel: 410-774-5322
Email us