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Sun Microsystems' Keynote Opens Service and Support Professionals Conference Best Practices and Processes Shared in Achievement of Prestigious Service Awards

(EMAILWIRE.COM, May 07, 2008 ) May 7, 2008 San Diego, CA- The Service and Support Professionals Association (SSPA) Best Practices 2008 “Essential Elements of Support” Conference opened with a keynote from Sun Microsystems. “Achieving Service Excellence” delivered by Mary Cay Kosten, senior vice president,... more

Final Call for Technology Service and Support Speakers

(EMAILWIRE.COM, April 30, 2008 ) SAN DIEGO, CA, April 30, 2008 – The Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals, announced a final call for speakers for the SSPA fall conference. The SSPA Services... more

Support Technology Trends Indicate Sharp Rise in Adoption of Web 2.0 Solutions

(EMAILWIRE.COM, April 30, 2008 ) SAN DIEGO, CA April 30, 2008 - Findings from the Service & Support Professionals Association (SSPA) member technology survey for 2008 will be presented at the SSPA Best Practices 2008 Essential Elements of Support conference, May 4-6 in Santa Clara, CA. This annual... more

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