ICT GROUP Named Contact Center Solutions Vendor by U.S. General Services Administration; Contract Extends Company's Service Offering to Government Agencies and Departments
(EMAILWIRE.COM, July 28, 2004 ) NEWTOWN, PA -- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer management and business services solutions, announced today that it has been named one of the five vendors awarded a U.S. General Services Administration (GSA) contract to provide contact... more
ICT GROUP Reports Second Quarter Results
(EMAILWIRE.COM, July 22, 2004 ) NEWTOWN, Pa. ICT GROUP, INC. (NASDAQ: ICTG) today reported results for the second quarter ended June 30, 2004. Revenue for the 2004 second quarter increased 7% to $75.5 million compared to $70.5 million in the prior-year period. Net income for the second quarter... more
ICT GROUP Acquires DPS Data Group; Acquisition Expands Company's Business Process Outsourcing (BPO) Offering
(EMAILWIRE.COM, May 04, 2004 ) NEWTOWN, Pa. -- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of outsourced customer care and business services solutions, announced today that it has acquired DPS Data Group, a niche-based supplier of back-office data capture, document imaging, mail processing... more
ICT GROUP Reports First Quarter Results
(EMAILWIRE.COM, April 22, 2004 ) NEWTOWN, Pa. -- ICT GROUP, INC. (NASDAQ: ICTG) today reported results for the first quarter ended March 31, 2004. Revenue for the 2004 first quarter increased to $77.1 million, compared to $76.6 million in the prior year period. Net income for the 2004 first quarter... more
ICT GROUP Appoints Karen V. Batungbacal President Of ICT Asia-Pacific
(EMAILWIRE.COM, March 09, 2004 ) NEWTOWN, Pa -- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer interaction and business services outsourcing solutions, today announced that Karen V. Batungbacal has been appointed President of ICT Asia-Pacific. She will be responsible for overseeing... more
ICT GROUP Signs Multi-Year Contract
(EMAILWIRE.COM, February 12, 2004 ) NEWTOWN, Pa -- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer relationship management (CRM) solutions announced today that it has signed a multi-year outsourcing contract with D&B, the leading provider of global business information and... more
ICT GROUP Reports Fourth Quarter and Year-End Results; Revenue Increases 6% Sequentially to $77.7 Million; Company Provides Initial 2004 First Quarter and Full-Year Guidance
(EMAILWIRE.COM, February 12, 2004 ) NEWTOWN, Pa -- ICT GROUP, INC. (NASDAQ: ICTG) today reported results for the fourth quarter and year ended December 31, 2003. Revenue for the 2003 fourth quarter was $77.7 million compared to 2002 fourth quarter revenue of $77.6 million. On a sequential basis,... more
ICT GROUP Reports Second Quarter Results Consistent with Revised Expectations; Reiterates Second Half Revenue Growth Outlook; Updates Earnings Outlook
(EMAILWIRE.COM, July 24, 2003 ) NEWTOWN, Pa.-- ICT GROUP, INC. (NASDAQ: ICTG) today reported results for the second quarter ended June 30, 2003, in line with revised expectations announced on July 10, 2003. For the 2003 second quarter, revenue was $70.5 million compared to $74.9 million in the same... more
ICT GROUP Signs Three-Year Contract With GMAC Mortgage; Company Solidifies Leadership Position in Mortgage Outsourcing Market
(EMAILWIRE.COM, July 17, 2003 ) NEWTOWN, Pa.-- ICT Group, INC. (NASDAQ: ICTG), a leading provider of customer relationship management (CRM) solutions, announced today it has signed a 3-year contract with GMAC Mortgage, one of the nation's top residential mortgage servicers and originators. GMAC Mortgage... more
ICT GROUP Provides Update on Corporate Developments, Second Quarter Business Trends and Second Half Revenue Outlook
(EMAILWIRE.COM, July 10, 2003 ) - Announces Reduction of Litigation Accrual - - Revises Second Quarter Forecast to Reflect Current Business Trends - - Expects Solid Second Half Revenue Growth - ICT GROUP, INC. (NASDAQ: ICTG) announced today that it will reduce its $12.8... more
ICT GROUP Launches ICT Global Interactive; Highly Scalable Interactive Voice Response and Speech Recognition Services
(EMAILWIRE.COM, July 10, 2003 ) ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer relationship management (CRM) solutions, today announced the launch of ICT Global Interactive, a new offering that combines highly scalable Interactive Voice Response (IVR) and speech recognition... more
ICT GROUP Names Martin J. Puttock Managing Director of ICT Europe
(EMAILWIRE.COM, May 29, 2003 ) NEWTOWN, Pa.-- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer relationship management (CRM) solutions, today announced that Martin Puttock has been named Managing Director of ICT Europe, the Company's International Services business unit providing... more
ICT GROUP Signs 5-Year Customer Service Contract with PETRO; To Provide Customer and Product Support Services for Home Heating Oil Consumers
(EMAILWIRE.COM, May 21, 2003 ) NEWTOWN, Pa.-- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer relationship management (CRM) solutions, announced today that it has signed a 5-year contract with PETRO, the largest home heating oil company in the U.S. and subsidiary of Star-Gas... more
ICT GROUP Expands Offshore Operations with the Opening of Its Newest Contact Center in Manila, Philippines
(EMAILWIRE.COM, May 13, 2003 ) NEWTOWN, Pa -- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer relationship management (CRM) solutions, today announced the opening of its first contact center in Manila, Philippines. The opening signifies an important step in the Company's expansion... more
ICT GROUP Signs Three-Year Contract with VTech Communications; Expands ICT's Specialized Customer Care and Product Support Services into Consumer Electronics Market
(EMAILWIRE.COM, April 24, 2003 ) NEWTOWN, Pa. -- ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer relationship management (CRM) solutions, announced today it has been awarded a 3-year contract from VTech Communications, Inc., the subsidiary of leading consumer-focused technology... more
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